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Returns & Exchanges

At ONNO T-Shirt Co., we want you to love your sustainable apparel, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your organic cotton or bamboo tee isn't the perfect fit, we are committed to making it right.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your package.

3

Package Your Items

Place your items in their original packaging or a similar protective mailer, ensuring all original tags remain attached.

4

Drop Off and Refund

Drop your package at any authorized carrier location; your refund or replacement will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing